Privacy Policy / SMS Terms and Conditions
PRIVACY STATEMENT AND POLICY
Neighborhood Medical Center (“Neighborhood Medical Center,” the “Practice,” “we,” “our,” or “us”) is committed to protecting your privacy and providing a safe and secure online experience. This Privacy Statement describes how information may be collected, used, maintained, and disclosed through the Practice’s website. By accessing or using this website, you acknowledge and agree to the terms of this Privacy Statement.
Collection of Personal Information
The Practice may collect personally identifiable information that you voluntarily provide through this website, including, but not limited to, your name, email address, mailing address, telephone number, and other contact information you choose to submit. Information submitted through website forms may be used to respond to your inquiry, schedule services, or communicate with you regarding your request.
The Practice may also collect certain non-personal or demographic information, such as ZIP code, age, gender, preferences, interests, and similar information, when voluntarily provided. In addition, certain technical and usage information may be collected automatically when you interact with this website, including but not limited to your IP address, browser type, domain name, access times, and referring website addresses. This information is used to operate and improve the website, maintain the quality and security of the website, and analyze general website usage patterns.
Please be aware that if you voluntarily disclose personal information or personally sensitive information in any public area of the website, including message boards or similar features, that information may be collected and used by others. The Practice encourages you to review the privacy statements of any third-party websites linked through this website. The Practice is not responsible for the privacy practices, content, or policies of any third-party websites.
Use of Personal Information
The Practice may use personal information collected through this website to operate the website, provide requested services, respond to inquiries, schedule appointments or services, communicate with you regarding your requests, and send information about services, updates, surveys, promotions, or other Practice-related communications, as permitted by applicable law.
The Practice does not sell, rent, or lease personal information to third parties. The Practice may disclose personal information to trusted vendors, contractors, service providers, or business associates who perform functions on behalf of the Practice, such as website hosting, analytics, communications support, administrative support, or other operational services. Such parties are permitted to use personal information only as necessary to provide services to the Practice and are expected to maintain appropriate confidentiality and security protections.
The Practice does not use or disclose sensitive personal information, such as information relating to race, religion, or political affiliation, except with your consent or as otherwise permitted or required by law. The Practice may disclose personal information without notice if required to do so by law, regulation, subpoena, court order, or other legal process, or if the Practice reasonably believes such disclosure is necessary to protect the rights, property, safety, or legal interests of the Practice, its patients, its users, or others.
Use of Cookies and Similar Technologies
This website may use cookies and similar tracking technologies to enhance user experience, personalize online interactions, improve website functionality, and analyze website traffic. A cookie is a small text file placed on your device by a web server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are assigned uniquely to you and can generally only be read by the server that issued the cookie.
Most web browsers automatically accept cookies, but you may be able to modify your browser settings to decline cookies or alert you when cookies are being used. Please note that disabling cookies may affect the availability or functionality of certain portions of the website.
Mobile Message Service Terms and SMS Privacy
The Neighborhood Medical Center mobile message service (the “Service”) is operated by Neighborhood Medical Center. By voluntarily opting in to receive text messages from the Practice, you consent to receive recurring SMS/text messages at the mobile number you provided. These messages may include service-related communications, such as updates, alerts, appointment-related information, and account-related notifications, as well as promotional messages, including specials, offers, and other marketing communications. Message frequency may vary based on your interactions with the Practice and the nature of the messaging program.
Your consent to receive SMS/text messages is not a condition of purchasing any goods or services or receiving care from the Practice. Participation in the Service is voluntary.
Information collected in connection with the Service will be used to administer and support the messaging services you request, communicate with you, maintain business records, and otherwise operate the Practice’s communications program. The Practice does not share your personal information with third parties for their own marketing purposes.
The Practice does not charge for the Service; however, message and data rates may apply depending on your mobile carrier and service plan. You are solely responsible for any charges imposed by your wireless provider. Wireless carriers are not liable for delayed or undelivered messages.
You may opt out of the Service at any time by replying STOP to 972-726-6464 or to any text message you receive from the Practice. You may reply HELP for more information or assistance, or you may contact the Practice at info@nmcdallas.com. After opting out, you may receive a one-time confirmation text message, and no further messages will be sent unless you choose to opt in again. If you are subscribed to multiple messaging programs offered by the Practice, you may need to opt out of each program separately where applicable.
You agree to provide a valid mobile number for participation in the Service. If your mobile number changes, you are responsible for opting in again with your new number if you wish to continue receiving messages.
The Practice reserves the right to modify or discontinue the Service, or to change the phone number, short code, or method used to provide the Service, at any time. Any material updates will be reflected in this Privacy Statement or otherwise communicated as required by law. To the fullest extent permitted by applicable law, the Practice shall not be liable for any delayed, failed, or misdirected delivery of information sent through the Service, any errors in such information, or any action taken or not taken in reliance on the Service or the information provided through it.
Security of Personal Information
The Practice uses reasonable administrative, technical, and physical safeguards designed to help protect personal information from unauthorized access, use, alteration, or disclosure. Personal information submitted through the website may be stored on secure servers or systems maintained by the Practice or its service providers.
Where applicable, sensitive information transmitted through the website is protected using industry-standard encryption technologies, such as Secure Socket Layer (SSL) or similar secure transmission protocols. However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure, and the Practice cannot guarantee absolute security.
Retention of Information
The Practice may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Statement, comply with legal, regulatory, operational, or recordkeeping requirements, resolve disputes, and enforce agreements.
Children’s Privacy
This website is not intended for use by children under the age of 13, and the Practice does not knowingly collect personal information from children under 13 through this website. If the Practice becomes aware that personal information from a child under 13 has been collected without appropriate authorization, the Practice will take reasonable steps to delete such information.
Third-Party Websites and Services
This website may contain links to third-party websites, platforms, or services. The inclusion of any link does not imply endorsement by the Practice. The Practice is not responsible for the privacy practices, security, terms, or content of third-party websites or services. Users should review the applicable privacy policies and terms of those third parties before providing any personal information.
Changes to This Privacy Statement
The Practice reserves the right to amend, modify, or update this Privacy Statement at any time to reflect changes in business practices, technology, legal requirements, or other operational needs. Any updates will be posted on this page with revised content effective upon posting, unless otherwise required by applicable law. Your continued use of the website after such changes are posted constitutes your acceptance of the revised Privacy Statement.
Contact Information
If you have any questions regarding this Privacy Statement or the Practice’s website privacy practices, please contact:
Neighborhood Medical Center
5917 Belt Line Road
Dallas, TX 75254
Phone: 972-726-6464
Email: info@nmcdallas.com